FAQ's
1. Where is Chiclyn’s Accessories based?
We are proudly based in Mumbai, Maharashtra India, all our jewellery is handpicked and a curated collection.
2. What types of jewellery do you offer?
We offer a wide range of jewellery, including necklaces, earrings, bracelets, rings, and more. Our pieces are designed to be trendy, timeless, and perfect for any occasion.
3. How can I purchase your jewellery?
You can shop our collection directly through our website. We offer a secure and easy-to-use checkout process for your convenience.
4. What materials are used in your jewellery?
We carefully select high-quality materials for our pieces, including metals, gemstones, and sustainable materials, ensuring durability and style in every design.
5. Do you offer international shipping?
Currently, we ship within India. However you won’t be able to place an order on the website for international shipping. Please get in touch with us via email on chiclynsaccessories@gmail.com for international shipping details.
6. How do I care for my jewellery?
To maintain the shine and longevity of your jewellery, we recommend keeping it away from water, perfumes, and harsh chemicals. Store it in a cool, dry place and clean it regularly with a soft cloth.
7. Can I return or exchange my jewellery?
Due to the nature of our products, we do not accept returns / refunds. In the event that you receive a damaged or defective product, please contact us immediately so we can assist you in resolving the issue.
8. How do I stay updated on new collections and offers?
Sign up for our newsletter by subscribing on our website or follow us on social media to get the latest updates, new arrivals, and exclusive offers.
9. Is the jewellery affordable?
Yes! We believe in offering high-quality jewellery at prices that are accessible to everyone. Our goal is to make luxury and style attainable for all.
10. The piece I want is sold out. What should I do?
Our pieces are crafted in limited quantities to keep them special and unique. If your favourite item is sold out, don’t worry—we’re always working to restock quickly! Just sign up for restock notifications on the product page, and you’ll be the first to know when it’s back.
11. What payment methods do you accept?
We accept credit cards, debit cards, net banking, and UPI for smooth and secure transactions. Free standard shipping on orders above INR 1999.